Official Documents
Updated: 1 January 2026

Privacy Policy wisma66 – Malaysia User Data Protection

Wisma66 takes every user's privacy seriously. This document clearly explains how we collect, store, use, and protect your personal information in accordance with applicable data protection laws in Malaysia.

Wisma66's Six Data Protection Principles

High-Grade Encryption

All data transmitted between your browser and wisma66 servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.

Data Not Sold

Wisma66 never sells, rents, or shares users' personal information with third parties for marketing purposes without your explicit consent. This is a non-negotiable commitment.

Minimal Collection

We only collect data that is genuinely necessary to operate your account and provide our services. No excess data is collected for purposes that are unclear or irrelevant.

Control in Your Hands

You have the full right to access, correct, or request deletion of your personal data at any time. This can be done directly through your account settings or by contacting our support team.

PDPA 2010 Compliance

The wisma66 Privacy Policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all data handling practices meet local legal requirements.

Change Notifications

Any material changes to this Privacy Policy will be communicated to users via in-platform notifications or email before the changes take effect, giving you time to review them.

Important: By using the wisma66 platform, you agree to the collection and use of your personal information as described in this Privacy Policy. Please read the entire document carefully before registering or using any of our services.

Privacy Policy Introduction & Scope

This Privacy Policy is issued by wisma66 ("we", "Platform") and applies to all users who access or use our services through the wisma66 website, mobile app, or any other digital platform operated by wisma66.

This document describes the types of personal information we collect, the purpose of collection, how we store and protect it, and your rights as a data owner. We regard your trust as our most valuable responsibility, and we are committed to ensuring your information is managed with full accountability and transparency.

This document forms part of the overall agreement between you and wisma66, and should be read together with Terms and Conditions us. In the event of any conflict, this Privacy Policy shall prevail specifically in matters relating to personal data protection.

Personal Data We Collect

Wisma66 collects various types of personal information depending on how you interact with our platform. Generally, the data collected can be divided into three main categories:

Data You Provide Directly

This is information you voluntarily provide when registering or using the platform:

  • Identity information: Full name, date of birth, identity card or passport number.
  • Contact information: Email address, phone number, and residential address.
  • Financial information: Bank account number, bank name, and e-wallet details for deposit and withdrawal purposes.
  • KYC verification documents: Copy of identity card, utility bill, or other documents requested for identity verification.
  • Support communications: Any messages, complaints, or requests you submit to our support team.

Automatically Collected Data

When you use the wisma66 platform, our system automatically records certain technical information:

  • IP address and general geographic location information.
  • Device type, operating system, and web browser version used.
  • Pages visited, visit times, and platform usage patterns.
  • Transaction logs including deposits, withdrawals, and wagering activity.
  • Game session data including games played and session duration.

Data from Third Parties

In certain situations, we may receive information about you from trusted third parties, such as identity verification service providers, payment providers (FPX, e-wallets), and fraud prevention agencies working with us.

All financial data you provide is processed through secure payment channels and is not stored in full on wisma66 servers. Sensitive information such as full card numbers is never stored in our systems.

How We Use Your Data

Wisma66 uses your personal data solely for legitimate, clearly stated purposes. The following are the primary purposes for which your data is used:

Purpose of Use Legal Basis Data Type
Account registration & verification Contract fulfilment Identity, contact, KYC
Deposit & withdrawal processing Contract fulfilment Financial, identity
Fraud prevention & security Legitimate Interest IP, session logs, transactions
Customer Support Contract fulfilment Contact, communications
Legal compliance & AML Legal obligations Identity, transactions, KYC
Marketing & promotions (with consent) Consent Contact, usage patterns
Platform improvement Legitimate Interest Technical data, usage patterns

We do not use your data for any other purposes not stated above without first obtaining your consent. Should we wish to use your data for a new purpose, you will be informed and given the option to agree or decline.

Data Sharing & Disclosure

Wisma66 does not sell users' personal information to any third party. However, in certain limited situations, we may share your data with the following parties:

Trusted Service Providers

We work with authorised third-party service providers to handle certain platform functions, including payment processors, identity verification service providers, cloud infrastructure providers, and customer support platforms. All these providers are required to comply with strict data protection standards and may only use your data for the specific purposes we define.

Legal Obligations

Wisma66 may disclose user information to relevant authorities when required by law, including in cases of criminal investigation, anti-money laundering (AML) compliance, or when ordered by a court of competent jurisdiction.

Business Transfer

In the event of a merger, acquisition, or asset transfer involving wisma66, user data may be transferred as part of the business assets. Users will be notified via in-platform notifications should this occur.

Remember: wisma66 will never request your login details or password via email, WhatsApp, or any external communication channel. If you receive such a request, it is a fraudulent attempt. Please report it to our support team immediately.

Security & Data Protection

Protecting your personal data is wisma66's highest priority. We implement a range of technical and organisational security measures to keep your data safe at all times:

  • 256-bit SSL Encryption for all communication between your browser and our servers.
  • Encrypted password storage using strong hashing algorithms — our own staff cannot view your password.
  • Strict Access Control – only authorised personnel with a specific business need are permitted to access user data.
  • 24/7 Monitoring by automated security systems to detect unusual or suspicious activity.
  • Regular security audits conducted by independent third parties to identify and address any system vulnerabilities.
  • Secure data backup to ensure data is not lost due to system failure or unforeseen incidents.

While we take all reasonable precautions, no system can guarantee absolute security. We encourage you to also take personal security measures such as using a strong password, enabling two-factor authentication, and never sharing your login credentials with anyone.

Cookies & Tracking Technologies

Wisma66 uses cookies and similar tracking technologies to enhance your platform experience. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled.
  • Performance cookies: Collects information on how users interact with the platform to help us improve it. Data is collected anonymously.
  • Functional cookies: Saves your preferences such as language, display settings, and game preferences for a smoother repeat experience.
  • Analytics cookies: Help us understand aggregated traffic patterns and platform usage for product development purposes.

You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect platform functionality and your overall user experience.

Data Storage & Retention Period

Wisma66 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as long as required to comply with applicable legal obligations.

  • Active account data: Retained for the duration your account is active and for a minimum of 5 years after account closure for AML legal compliance purposes.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with accounting and taxation legal requirements.
  • Support communication logs: Retained for 2 years from the date of last communication.
  • Cookie and session data: Session cookies expire automatically when you close your browser; persistent cookies are stored for a set duration, typically between 30 days and 1 year.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to any individual.

Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our own policies, you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request data deletion under certain circumstances permitted by law.

Right to Object

Object to data processing for direct marketing purposes.

Right to Restriction

Request restriction of data processing in certain situations.

Right to Portability

Receive your data in a machine-readable format.

To exercise any of the above rights, you may contact the wisma66 support team via 24/7 Live Chat or our official email. We will process your request within 30 business days, subject to the required identity verification.

Please note that certain data deletion requests may not be fully fulfilled if the data is required to meet legal obligations, particularly financial records mandated under Malaysia's AML and taxation laws.

Children's Privacy

The wisma66 platform is exclusively for individuals aged 18 and above. We not intentionally collect or store any personal information from individuals under the age of 18.

If we discover that personal data of a minor has been collected unintentionally, we will take immediate steps to delete that data and terminate the relevant account. Parents or guardians who believe their child has registered on our platform are encouraged to contact our support team immediately.

Privacy Policy Amendment

Wisma66 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Updated" date at the top of this document will always indicate the date of the latest revision.

For material amendments that significantly affect your privacy rights, we will notify you via in-account notifications or email at least 14 days before the changes take effect. Continued use of the platform after the effective date is considered acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by wisma66, please contact us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the in-platform chat button.
  • Email: [email protected] (do not click a link — please type this directly into your email client)
  • FAQ Page: Visit our FAQ page for answers to frequently asked questions.

Our data protection team is committed to responding to every enquiry within 2 business days. For more complex data rights requests, the processing period is up to 30 business days.

Last Updated: This Privacy Policy was last updated on 1 January 2026. This version supersedes all previous versions. If you have any enquiries, our support team is available 24/7.

Your Data Is Safe – Register an Account Today

Wisma66 is fully committed to protecting your privacy. Enjoy a safe, fair, and exciting gaming experience backed by industry-standard data security.

256-bit SSL Protected  ·  PDPA 2010 Compliant  ·  18 and above only

Bahasa Melayu